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Question 1 of 26

1. Question
Where in TDO can you add a patient?
- On the Acquire Window
- Under Register Patient
- In the Calendar, Right-click and select New Appointment, then select Add Patient Small or Large
- 2 and 3 are correct
Correct

Incorrect
Question 2 of 26

2. Question
Where do you make an appointment in TDO?
- The Calendar Icon
- Image Organizer
- Appointments tab
- Front Desk Tools
Correct

Incorrect
Question 3 of 26

3. Question
How do you modify the time of an appointment in TDO?
- Right-click and edit appointment
- Select and drag the appointment to the desired time
- Use the Copy+Paste functionality
- All of the above
Correct

Incorrect
Question 4 of 26

4. Question
What is the correct procedure to use when confirming appointments?
- Go to the Calendar. Right-click Images
- Go to the Calendar. Right-click Open Patient
- Go to the Calendar. Right-click Appointment Confirmation
- None of the above
Correct

Incorrect
Question 5 of 26

5. Question
How can you add a patient to the earlier appointment call list?
- Acquire
- Front Desk Tools
- Appointment Window
- All of the above
Correct

Incorrect
Question 6 of 26

6. Question
How to add a patient to the call list?
- From main patient page select the option at the bottom
- When rescheduling or cancelling you will get an option
- From acquire page
- 1 and 2 are correct
Correct

Incorrect
Question 7 of 26

7. Question
How can you cancel an appointment in TDO?
- Select the appointment , right-click and delete
- Right-click and cut and paste the appointment
- Right-click and select canceled
- All of the above
Correct

Incorrect
Question 8 of 26

8. Question
Where you go to check the patient in?
- Front desk tools
- Calendar > New appoinment
- Calendar > select appointment, right-click Check in
- Calendar > select appointment, right-click Checkout
Correct

Incorrect
Question 9 of 26

9. Question
How can you send a Cloud Registration email to your patients? (Requires TDO Cloud service)
- From Outlook
- From Letters tab
- From Fees tab
- From Acquire tab
Correct

Incorrect
Question 10 of 26

10. Question
Which tab is used to take a patient photo?
- Appointment tab
- Acquire
- Image organizer
- Calendar
Correct

Incorrect
Question 11 of 26

11. Question
After a patient is checked in, how do you Scan Documents or Images into their chart?
- Case Presentation
- Acquire
- Image Organizer
- Calendar
- Ledger
Correct

Incorrect
Question 12 of 26

12. Question
How can you verify if documents and images are saved properly in TDO?
- Through the Acquire page
- Go to Case Presentation
- Open the Image Organizer
- In the Calendar, right click on the patients appointment and open the Image Organizer
- 3 and 4 are correct
Correct

Incorrect
Question 13 of 26

13. Question
How do you change an incorrect image category?
- Image organizer FILE (on the top left)
- Fees
- Image organizer, right-click change to patient
- Image organizer, right-click categorize Image/file
Correct

Incorrect
Question 14 of 26

14. Question
How do you change the image date in one of the images already saved?
- Acquire Page, Rec Camera
- Notes tab
- Image organizer, Envelope icon
- Image organizer, Calendar icon
Correct

Incorrect
Question 15 of 26

15. Question
What is the Infograbber used for?
- Fill out registration forms by patient
- Patient Insurance Information
- Patient Medical History and Pain History
- Sign consent forms
- All of the above
Correct

Incorrect
Question 16 of 26

16. Question
What tab or icon is used when confirming an appointment in TDO?
- Calendar
- Acquire
- Ledger
- Fees
Correct

Incorrect
Question 17 of 26

17. Question
What should be done when a patient arrives at the front desk after a consult or procedure?
- Go to Calendar, right-click Check In
- Go Calendar, right-click Checkout
- Infograbber
- None of the above
Correct

Incorrect
Question 18 of 26

18. Question
Where do you go to start a patient’s Checkout
- Open the Calendar, Select the Appointment and right-click Open Patient
- Open the Calendar, Select the Appointment and right-click Insurance
- Open the Calendar, Select the Appointment and right-click Checkout
- Open the Calendar, Select the Appointment and right-click Cancel Check-In
Correct

Incorrect
Question 19 of 26

19. Question
What tab is used to receive payments from a patient in TDO?
- Fees
- Appointment
- Ledger
- Insurance
Correct

Incorrect
Question 20 of 26

20. Question
How do you give a discount or courtesy for a patient in TDO?
- Fees tab
- Ledger > Debit Adjustment
- Ledger > Credit Adjustment
- Case Presentation
Correct

Incorrect
Question 21 of 26

21. Question
How do you add a secondary insurance in a patient’s record?
- Pick another carrier
- Edit Profile
- Next Insurance Company button
- Record + star at bottom
- 3 and 4 are correct
Correct

Incorrect
Question 22 of 26

22. Question
Where can you receive an insurance payment in TDO?
- Fees tab
- Ledger > Receive Payment
- Ledger > Receive Insurance Payment
- Insurance tools > Receive Insurance payment
- 3 and 4 are correct
Correct

Incorrect
Question 23 of 26

23. Question
How do you correct an incorrect fee that has been posted?
- Right-click on the wrong fee in the ledger
- Fees page
- Ledger > Void Transaction
- None of the above
Correct

Incorrect
Question 24 of 26

24. Question
If a posted fee cannot be voided because there is an open insurance claim tied to it, where can you void the claim?
- Ledger, Double click on the reference number on the left and click the red X to Void
- Insurance tab > Open claim by clicking on eyeglasses and click the red X to Void
- Fees Page > Create Claim
- 1 and 2 are correct
- None of the above
Correct

Incorrect
Question 25 of 26

25. Question
In order to receive a bulk insurance check, where do you need to go?
- Fees
- Ledger
- Acquire
- Insurance tools
Correct

Incorrect
Question 26 of 26

26. Question
At the end of the day, where in TDO can you find Financial reports?
- Reporting Tools > Daily Reports
- Reporting Tools > Financial Snapshot
- Reporting Tools > Insurance
- None of the above
Correct

Incorrect

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